IBM Storage: How Common Sense became the Lifeblood of Productivity

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In 1983, I had just finished my study and found myself employed as a developer at an electrical cable and conductor company. Since I was in charge of the entire information system, I had to work alongside my manager to determine the best way to increase productivity and improve the organization.

While touring the warehouse, I surveyed the gigantic skeins of electrical cables that were scattered throughout the shed and loosely sorted by size and product family. Each time a customer…